Ikea Employment – Product Quality & Compliance Co-worker

Job Description:

You are passionate about sustainability and home furnishing. You drive the operational focus and oversee the daily operations of the Recovery department, whilst ensuring co-workers approach their tasks with a strong focus on the customer transaction. You have good attention to detail, are solution focused and have a cost-conscious mindset. You have proven ability to be assertive and under pressure you remain calm when faced with stressful situations. You ensure the work area is effective for our customers’, and cost-efficient for the store by coordinating and supporting the team. You drive the team to give products a second chance while keeping quality, compliance, circularity and sustainability top of mind.

Job Responsibilities:

• Providing feedback on team performance, and troubleshooting and providing solutions where needed.
• Together with the team, ensuring product quality, recovery and compliance processes are upheld in order to exceed each customer’s expectations.
• Overseeing product quality and compliance tasks to constantly improve customers’ product quality perception of our products.
• Overseeing the daily operations of the team including managing sick calls, delegating tasks and coordinating breaks.
• Working closely with the different functions of the store to ensure that common working routines and processes are followed related to product recovery, quality and compliance.

Job Details:

Company: Ikea

Vacancy Type:  Full Time

Job Location: Sydney, New South Wales, AU

Application Deadline: N/A

Apply Here

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