Ikea Jobs Toronto – Full Serve Hand Out/Home

Job Description:

• At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Job Responsibilities:

• Be an IKEA Ambassador by recognizing that the customer experience depends on your core ability to prepare and deliver the right products to the right customer quickly and efficiently
• Develop solutions to customer needs and provide suggestions that will balance the needs of the customer with the store operational procedures
• Assist and support the Manager to lead the staff and support the daily running of services such as picking, assembly, installation and the home delivery service
• Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards
• Assist your team members with additional duties, as required

Qualification & Experience:

• You are a total people-person and can strike up a conversation easily
• You are very comfortable with computers and are generally technology-savvy
• You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face
• You have at least 1 year of customer service leadership work experience in retail, distribution, or similar environment
• Your coordination skills are top notch and organization is your middle name… (or it should be because you are all for it!)
• You have experience handling conflicts and achieving a win-win outcome

Job Details:

Company: Ikea

Vacancy Type:  Part-time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

Apply Here

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