In and out Hiring – Travel Planner Foundation

Website In-N-Out Burger

Job Description:

We have an excellent opportunity for a full-time Travel Planner in Irvine, CA . The Travel Planner will report to the Lead Travel Planner and support the Travel & Events Department with a focus on Foundation and Anniversary Packages at In-N-Out Burger.

Job Responsibilities:

  • Outstanding customer engagement skills providing all travel-related services with internal and external partners.
  • Ensure travel bookings are complete, accurate, and timely and ensure the company travel policies are met
  • Ensure usage of unused tickets and credits
  • Extensive experience in handling international travel, creating once-in-a-lifetime experiences for foundation auction packages, and earned incentive trips.
  • Analytical skills to effectively analyze data and build meaningful reports, metrics, and charts.
  • Prior experience and extensive knowledge of FIT planning, hotels, ground transportation, cruises, tours, and other destinations
  • Exceptional customer service traits in handling VIPs/Executive clients requiring high touch reservation assistance
  • Detail-oriented for complex trip research and to analyze cost comparisons
  • Provide airline, hotel, car rental quotes, options, and estimated travel costs for travel packages
  • Must have the ability to initiate and follow up on travel packages with the Fundraising Events team and work to plan, create and manage projects with external teams strategically
  • Ability to anticipate the needs and provide creative solutions when issues arise
  • Responds to general internal and external travel questions via phone and email
  • Assist with group travel data entry and flight manifests
  • Assists with tracking hotel meeting planner points, donations, and usage
  • Review and recommend all travel restrictions for auction packages Superior skills in organization, prioritization, time management, and follow-up
  • Ability to track all incoming trip donations and travel reward points to use towards both In-N-Out Burger Foundation and Slave 2 Nothing foundation packages

Job Requirements:

  • Must have a High School Diploma or equivalent
  • Must have strong proficiency in Microsoft Office programs including Word, Excel and Outlook
  • VIP and international experience required
  • Professional demeanor at all times
  • Self-motivated and Self-Starter and has the ability to work efficiently under pressure
  • 3- 5 years of travel experience required
  • Excellent verbal and written communication skills
  • Excellent customer service skills; positive attitude
  • Group Wizard and Cvent preferred
  • Strong time-management, organizational and prioritization skills
  • Private Air Charter experience is preferred
  • Experience in GDS software such as Concur and Sabre required

Job Details:

Company:  In-N-Out Burger

Vacancy Type:  Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

Apply Here

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