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Website In-N-Out Burger
Job Description:
We have an excellent opportunity for a full-time Travel Planner in Irvine, CA . The Travel Planner will report to the Lead Travel Planner and support the Travel & Events Department with a focus on Foundation and Anniversary Packages at In-N-Out Burger.
Job Responsibilities:
- Outstanding customer engagement skills providing all travel-related services with internal and external partners.
- Ensure travel bookings are complete, accurate, and timely and ensure the company travel policies are met
- Ensure usage of unused tickets and credits
- Extensive experience in handling international travel, creating once-in-a-lifetime experiences for foundation auction packages, and earned incentive trips.
- Analytical skills to effectively analyze data and build meaningful reports, metrics, and charts.
- Prior experience and extensive knowledge of FIT planning, hotels, ground transportation, cruises, tours, and other destinations
- Exceptional customer service traits in handling VIPs/Executive clients requiring high touch reservation assistance
- Detail-oriented for complex trip research and to analyze cost comparisons
- Provide airline, hotel, car rental quotes, options, and estimated travel costs for travel packages
- Must have the ability to initiate and follow up on travel packages with the Fundraising Events team and work to plan, create and manage projects with external teams strategically
- Ability to anticipate the needs and provide creative solutions when issues arise
- Responds to general internal and external travel questions via phone and email
- Assist with group travel data entry and flight manifests
- Assists with tracking hotel meeting planner points, donations, and usage
- Review and recommend all travel restrictions for auction packages Superior skills in organization, prioritization, time management, and follow-up
- Ability to track all incoming trip donations and travel reward points to use towards both In-N-Out Burger Foundation and Slave 2 Nothing foundation packages
Job Requirements:
- Must have a High School Diploma or equivalent
- Must have strong proficiency in Microsoft Office programs including Word, Excel and Outlook
- VIP and international experience required
- Professional demeanor at all times
- Self-motivated and Self-Starter and has the ability to work efficiently under pressure
- 3- 5 years of travel experience required
- Excellent verbal and written communication skills
- Excellent customer service skills; positive attitude
- Group Wizard and Cvent preferred
- Strong time-management, organizational and prioritization skills
- Private Air Charter experience is preferred
- Experience in GDS software such as Concur and Sabre required
Job Details:
Company: In-N-Out Burger
Vacancy Type: Full Time
Job Location: San Francisco, CA, US
Application Deadline: N/A
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