Job Description: Reporting to the Duty Manager, our Customer Service Agents will play a key role in ensuring all Jet2.com & Jet2holidays customers consistently receive first class levels of Customer Service at the Airport. Job Responsibilities: Effective co-ordination of both the landside and airside operations Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas There may be the requirement to travel, to support our other Airports, at busy times Safety reporting, ensuring all incidents are recorded and investigated Undertaking quality checks and ensuring safe practices are carried out at all times Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries Job Requirements: The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a customer service role in a similar, fast paced environment. A team player, you will have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and a basic level of Turkish is required in this role. Job Details: Company: Jet2 Vacancy Type: Full Time Job Location: Edinburgh, Scotland, UK Application Deadline: N/A Apply Here vacancyoptions.com
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