JetBlue Careers Flight Attendant 2022 – Ground Operations Crew

Website JetBlue

Job Description:

The Ground Operations Crew loads and unloads Customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist Customers when needed, and complies with any ad-hoc requests as needed. Individuals must be comfortable serving Customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather related conditions.

Job Responsibilities:

  • Occasionally carry a handheld radio and communicate effectively with proper radio etiquette
  • Assist Customers with special needs, e.g. Customers who need assistance in boarding
  • Other duties as assigned
  • Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
  • Operates external aircraft equipment
  • Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
  • Works in a ramp environment
  • Occasionally assist with loading and unloading mail, small packages and human remains
  • Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
  • Guides aircraft to and from aircraft parking locations
  • Tags, lifts, loads and unloads Customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
  • Ensure and maintain a safe environment and operation


Job Requirements:

  • Must be at least 18 years old
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Able to perform under pressure and within fixed time constraints
  • High School Diploma or General Education Development (GED) Diploma
  • Able to make occasional trips to other locations for training or temporary assignment
  • Complete fluency in written and spoken English
  • Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
  • Able to work in all types of weather conditions
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Successfully complete a job assessment
  • One (1) year customer service or sales experience
  • Able to follow safety guidelines
  • Must be able to give and receive verbal communication

Job Details:

Company: JetBlue

Vacancy Type:  Full Time

Job Location: Boston, Massachusetts, US

Application Deadline: N/A

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