Job Description: As a Lead Associate Operations on a Branch Banking team, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Associate Operations at Chase and help impact the customer banking experience. Job Responsibilities: Introduce customers to your branch team who will build relationships and assist with specialized financial needs Assist with scheduling as necessary In the absence of the Branch Manager or designated banker, you’ll be given responsibility to communicate branch priorities throughout the day Process and assist customers with transactions Make customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards Work with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture Job Requirements: Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements Minimum one year of branch banking experience preferred; Teller and/or Personal Banker experience is a plus Availability to work Branch hours, including weekends and some evenings Strong desire and ability to influence, educate and connect team, partners and customers to technology Demonstrated ability to make connections, engage and educate customers and refer as appropriate Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required Demonstrated proficiency in operations and transaction accuracy Demonstrated leadership abilities and works well in a team environment Job Details: Company: J.P. Morgan Vacancy Type: Full Time Job Location: Manchester, NH, US Application Deadline: N/A Apply Here vacancyoptions.com
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