JPMorgan Careers – CIB Operations Manager

Job Description:

The candidate would function as the Commercial Letter of Credit operational lead for Corporate & Investment Bank (CIB) Global Trade Finance, and will manage the development, implementation, and oversee the on-going improvement across multiple Global Trade Finance products and functions in the assigned region.

Job Responsibilities:

• Remain attentive to Key Risk and Key Performance Initiatives to deliver and report strong metrics
• Drive innovation and continuous improvement opportunities to enhance our operating model and improve the client experience
• Manage the performance management cycle- Objective setting, development and career planning, performance appraisal and reward & recognition for the team.
• Monitor key HR issues around hiring, engagement, training, attrition, and overtime that may impact the business
• Improve and maintain a controlled environment (e.g. necessary controls activities within process flows implemented, appropriate control tools in place, team members fully understand risks and related controls)
• Responsible for building, organizing and managing strong effective operations teams
• Build a strong transparent culture for staff based on meritocracy; advance the inclusive leadership agenda through diversity, training, performance management, networking, redeployment, job mobility, and mentoring
• People & resource management (e.g. people development, attrition, pipeline/skills monitoring, and training programs).
• Design an appropriate operating model across Global Trade Finance functions to ensure strong management coverage, oversight, and resiliency
• Encourage and practice efficient cost management by managing expenses and facilitating ways to reduce them to support business growth in a cost-effective manner
• Build strong risk awareness and controls focused on the workflow, and work closely with Business Partners and Risk Control Managers in driving/implementing an effective, robust, pro-active and sustainable controls programs to pro-actively manage risks to the business
• Adopt digitization/electronic initiatives and partner with clients to reduce invalid discrepancies on document presentations
• Engage, motivate and influence direct reports, teams and peers, and enhance overall employee engagement and retention, working in partnership with HR and training teams

Job Requirements:

• 10+ year proven track record at senior level with Trade Finance with extensive working knowledge of the guidelines for processing Trade Finance products
• Demonstrated ability to partner with senior leadership and lead a team to understand business goals and analyses opportunities
• Ability to make independent decisions and utilize all available tools to manage and prevent corporate and client risk
• Demonstrated strong collaborative problem-solving skills evidenced by results in past positions
• Bachelor’s degree in Finance, Accounting or other business related course of study

Job Details:

Company:  J.P. Morgan

Vacancy Type:  Full Time

Job Location: Tampa, FL, US

Application Deadline: N/A

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