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Website J.P. Morgan
Job Description:
To help drive the transformation, JPMorgan Chase is seeking a uniquely talented & proven Senior Product Manager – API Experience. This entrepreneurial leader will transform the API experience for clients, developers, and innovators to build next-gen payment capabilities.
This “digital native” candidate will deliver a robust roadmap using their expertise in product management, customer & client experience, business engineering, technical architecture, and agile delivery. The ideal candidate understands modern technology stacks (API / SDK, gateways, automation, microservices, cloud/AWS, etc.), design thinking (client journey, UX / UI, moments of truth), and payments (e/m-commerce, C2B/B2B/P2P, subscription, marketplace).
Job Responsibilities:
- Design a product platform with UI’s, APIs, services, and data-driven insights that deliver unique experiences across the client journey
- Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales…) to manage prioritization, resourcing, controls, readiness, and go-to-market plans
- Monitor industry assessment that provides detailed insights into the competitive landscape and best practices
- Manage the transformation of API’s for a “digital-1st” experience
- Monitor product performance with daily reports, monthly dashboards, and periodic stakeholder reviews
- Manage a product roadmap that balances stakeholder inputs and MVP releases
- Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release QA, production issues
- Partner with 3rd party vendors / alliances to enhance product offering
- Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment
- Prioritize the product backlog based on client demand, business cases, product KPI, strategic business goals (customer R&D, competitive, market)
- Provide clear vision and scope documentation, use cases, product requirements/epics/stories to support development
Job Requirements:
- Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
- 5+ years experience with modern technology stacks, including UI frameworks, API’s, microservices, big data, cloud, etc.
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
- Travel requirement: approximately 25% (as health & travel conditions permit)
- 7+ years in product development or platform transformation for digital channels & payments
- 5+ years experience in digital channels required
- Strong executive presence; comfortable interacting with and presenting to all levels of management
- Strong influencing and partnership / collaboration skills to drive cross-functional teams
- Bachelor’s degree required; MBA preferred
- Proven track record of managing new product launches / transformations of mission-critical payment platforms
- Positive, team-oriented attitude and inspiring leadership skills a must
- Ability to productively work in a matrix management organization
Job Details:
Company: J.P. Morgan
Vacancy Type: Full Time
Job Location: Oakland, CA, US
Application Deadline: N/A
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