Live Nation Application – Box Office Attendant

Job Description:

The Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas.

Job Responsibilities:

  • Keep area clean and organized
  • Understand surroundings and all published festival information and be prepared to provide effective, correct information about the event
  • Take extraordinary initiative when answering attendee’s questions
  • Treat all attendees with equal respect and sincerity
  • Understand evacuation procedures and safe refuge locations prior to the opening of each show
  • Report to Box Office Management
  • Actively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order.
  • Quickly and efficiently identify a customer’s will call order by verifying all pertinent customer information including the customer’s name, email and credit card in order to distribute tickets to patron’s properly.
  • Resolve any scanning issues that may occur with a patron’s ticket at the gate in a timely and courteous manner.
  • Accurately administer cash and credit card transactions with Front Gate POS system.
  • Contact supervisor for unanswered questions
  • Maintain a professional, upbeat attitude and smile at all times in a fast paced environment

Job Requirements:

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • Employee must maintain and carry a valid driver’s license at all times
  • Applicants for employment in the U.S. must possess work authorization that does not require sponsorship by the employer for a visa.
  • Sales and customer service-related work experience is preferred
  • Must feel comfortable with using a computer
  • Interact professionally with all levels of individuals in a courteous manner
  • Must be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant.

Job Details:

Company:  Live Nation

Vacancy Type:  Part Time

Job Location: San Jose, CA, US

Application Deadline: N/A

Apply Here

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