
Website L'Oréal
Job Description:
L’Oreal is looking to hire a talented IT Program Manager professional to join our Digital IT Privacy team. If you’re excited to be part of a winning team, L’Oreal is an incredible place to work and grow your career. As an IT Program Manager, you will act as a Privacy lead for Digital IT. You will be the hub for all Privacy issues, concerns and needs that require technical solutions and/or partnership. You’ll be responsible for managing the Privacy technical platform(s) and taking a lead role in providing guidance to the platform’s administrative resources as well as being first in line to help maintain the relationship with our strategic partners. You’ll often work with and guide cross functional teams across L’Oreal USA as we work to achieve and implement Privacy oriented processes, policies, technical solutions and issues of compliance. You’ll also work and liaison with other Market’s IT privacy leads across the Americas Zone. You will plan, budget, oversee, as well as be responsible to ensure all assigned DIT Privacy projects are on schedule and on budget. Consistent, effective and pertinent communications to colleagues, management and teams is expected and required for strategic initiatives, projects and Privacy topics. You will identify, manage, and deliver projects, their deliverables, status reports and effective project communication plans to all applicable cross functional stakeholders – IT and business stakeholders alike.
Job Responsibilities:
- Act as Digital IT Privacy lead for all topics associated to data Privacy laws and related compliance
- DIT point person for other Privacy leads or applicable stakeholders across L’Oreal departments and/or teams (e.g., Zone privacy leaders, CCPA/CPRA Operations (call centers), DIT, Zone privacy leaders, Brand DSLs, Brazil’s LGPD leads, OneTrust’s Technical Account Manager, IT Security, Human Resources, IT4IT, etc.)
- Manage a consistent cadence of communications with key strategic Privacy partners & clients, including escalations when appropriate.
- Coordination of change requests and their approval process
- Establish roadmap, objectives and goals with other key Privacy stakeholders and leaders
- Manage all aspects of the “Data Consolidation Engine” – technical resources, issues of maintenance, configuration changes, technical fixes and upgrades.
- Manage, maintain the DIT Privacy Playbook (SOPs for IT Owners and privacy platform users)
- Facilitate QBRs with strategic partners and be responsible for follow-up efforts
- Identify and implement technical solutions for current and evolving privacy laws
- Stay well trained on L’Oreal’s corporate privacy platforms
- Identify, mitigate, resolve, escalate project issues
- Prepare project status reports and/or proper cadence of communications
- Be willing to be multi-faceted with different roles or tasks (BA, QA, etc.)
- Lead project teams and/or projects to meet client expectations and project deliverables
- Work closely with L’Oreal USA’s DPO and legal team taking direction on new or changing laws
- Stay well-in-formed to current and evolving Privacy laws
- Manage privacy platform/Run activities through internal, strategic partners and MSP resources
- Manage privacy platform enhancements through internal, strategic partners and MSP resources
- Lead cross functional teams to achieve project requirements, costs, deadlines, schedules, communications
- Determine and define clear deliverables, roles and responsibilities among project resources
Job Requirements:
- Excellent communication skills – written, oral and presentation
- Strong sense of personal accountability regarding decision-making
- Demonstrated understanding of Project Management processes, strategies, and methods
- 4 years experience with Project Management, Program Management
- Bachelor’s degree, preferably in Computer Science, Information Technology, Project Management or related IT discipline
- Professional Project Management Certification a plus (from accredited institution)
- Experience working in and promoting a high-level collaborative environment
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- 1 year of experience with OneTrust’s Privacy platform and modules (DSAR, Cookie, Policy & Notice, Consent Management are pluses)
- Experience using business workflow platforms for service requests and managing projects, SIT, QA, UAT (Jira, ServiceNow a plus)
- Experience with ServiceNow and its Privacy process-flows and configurations is a plus
- Excellent time management and organizational skills and experience establishing guidelines, SOPs, Playbooks
- Proven experience managing a team
- Expert level in Microsoft Office Applications, including Project and Visio
Job Details:
Company: L’Oréal
Vacancy Type: Full Time
Job Location: Berkeley Heights, NJ, US
Application Deadline: N/A
vacancyoptions.com