Lush Apply Online – Store Manager

Job Description:

We are currently searching for a creative and dynamic leader to join our team as a Store Manager. We are looking for someone who can bring Lush’s Leadership Practices into all elements of their business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You take initiative to drive your continuous growth and that of your team.

Job Responsibilities:

  • Consistently demonstrate appreciation and encouragement
  • Engage staff at every level of the business to ensure they are motivated and building strong customer relationships
  • Make decisions from the perspective of the optimal customer experience
  • Manage controllable costs and implement behaviours to increase sales and reduce or maintain without compromising the customer experience or Lush standards.
  • Unique Staff Journey
  • Engage staff to maintain the same exceptional experiences for our customers through ongoing training and development
  • Unique Customer Journey
  • Approach challenges with a ‘make it happen’ mindset and reach out for support when necessary. Align behaviors with company initiatives including processes, communication methods and system implementation.
  • Provide a unique and genuine customer experience that delights and engages every visitor, shares Lush values, and exceeds customer expectations
    Operational Excellence
  • Maintain effective staffing with top performing team by actively networking, recruiting, hiring, and succession planning

Job Requirements:

  • Ability to manage reporting systems, outlook, excel and MS word
  • Strong time-management and planning practices
  • Can lift to 30 lbs; reasonable accommodations will be made for any employee when necessary
  • Ability to develop and train staff through positive coaching and feedback
  • 3-5 years managing retail store
  • Experience with consultation-based customer service models
  • Ability to work flexible hours to meet the needs of the shop

Job Details:

Company:  LUSH

Vacancy Type:  Full Time

Job Location: San Jose, CA, US

Application Deadline: N/A

Apply Here