Marriott Hiring – Beverage Operations Manager

View All Marriott JobsMarriott International

Job Description:

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..

Job Responsibilities:

  • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
  • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
  • Maintains the operating budget, and verifies that standards and legal obligations are followed.
  • Follows property specific second effort and recovery plan.
  • Takes proactive approaches when dealing with guest concerns.
  • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
  • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
  • Sets a positive example for guest relations.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
  • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Stays readily available/ approachable for all guests.
  • Verifies that all team members/supervisors understand the brand specific philosophy.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Establishes and maintains open, collaborative relationships with employees.
  • Operates all department equipment as necessary and reports malfunction.
  • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Celebrates and fosters decisions that result in successes as well as failures.
  • Supports and supervises an effective monthly self inspection program.
  • Stays readily available/ approachable for all team members.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Monitors and maintains the productivity level of employees.
  • Understands employee positions well enough to perform duties in employees’ absence.
  • Demonstrates knowledge of the brand specific service culture.

Job Requirements:

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

Job Details:

Company:  Marriott International

Vacancy Type:  Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

Apply Here

vacancyoptions.com