Job Description: Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. Job Responsibilities: Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees. Communicates areas that need attention to staff and follows up to verify understanding. Supports and supervises an effective monthly self inspection program. Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. Develops specific goals and plans to prioritize, organize, and accomplish work. Celebrates and fosters decisions that result in successes as well as failures. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. Maintains the operating budget, and verifies that standards and legal obligations are followed. Understands employee positions well enough to perform duties in employees' absence. Verifies that all team members/supervisors understand the brand specific philosophy. Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. Operates all department equipment as necessary and reports malfunction. Monitors and maintains the productivity level of employees. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Qualification & Experience: High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. Job Details: Company: Marriott International Vacancy Type: Full Time Job Location: San Antonio, TX, US Application Deadline: N/A Apply Here vacancyoptions.com
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