Marriott Hiring – Restaurant Manager

Job Description:

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

Job Responsibilities:

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Ensures compliance with all applicable laws and regulations.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Provides services that are above and beyond for customer satisfaction and retention.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Qualification & Experience:

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Job Details:

Company:  Marriott International

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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