Marriott Jobs in Abu Dhabi – F&B Operations Manager

Website Marriott International

Job Description:

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

Job Responsibilities:

  • Utilizes budgets to understand financial objectives.
  • Conducts performance reviews in a timely manner.
  • Responds quickly and proactively to guest’s concerns.
  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Understands the brand’s service culture.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Drives alignment of all employees, team leaders and managers to the brand’s service culture.
  • Manages the Food and Beverage departments (not catering sales).
  • Oversees all culinary, restaurant, beverage and room service operations.
  • Provides excellent customer service.
  • Provides a learning atmosphere with a focus on continuous improvement.
  • Provides excellent customer service to all employees.
  • Maintains a positive cost management index for kitchen and restaurant operations.
  • Sets service expectations for all guests internally and externally.
    Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Responds quickly and proactively to employee’s concerns.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Provides proactive coaching and counseling to team members.

Qualification & Experience:

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Job Details:

Company:  Marriott International

Vacancy Type:  Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

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