
Website Nationwide
Job Description:
As a Specialist, you’ll monitor vendor productivity of all audits within external collection. We’ll count on you to perform complex work. This may include on-site audits with customers. You’ll help the manager plan and organize workflow, projects and objectives daily. In addition, you’ll provide technical, analytical and administrative support to staff and help monitor and coordinate the department’s relationships and workflow with other units and customers.
Job Responsibilities:
- Analyzes, processes and reviews financial audits completed by either voluntary audit forms submitted from the insured, telephone audit documentation completed by internal audit staff, physical audits completed by outside auditing firms, or by personally conducting on-site audits at the customer’s location. Evaluates for accurate classification, rates and applicable policy provisions. Analyzes, reviews and processes additional premium endorsements which result in non-pay cancellation as a direct result of a mid-term audit, final audits on prior policies, inspections or routine endorsements processed during the policy term.
- Reviews all additional or return premium audits over a specified limit as a quality and quantity control measure. Verifies the reason the additional or return premium was generated and notifies Underwriting and agent of audit results.
- Responds to audit problems for agents, policyholders and attorneys. Assists the manager with implementation of premium audit processes and procedures.
- Reviews dispute information and certificates of insurance received from general agents, policyholders or brokers contesting an audit after it has been sent out for billing. Analyzes the submitted information for relevance and appropriate documentation by interpreting financial documents, federal tax returns, workers compensation audits, quarterly reports and/or state unemployment records. Decides if dispute information is valid to warrant a revision up to pre-established authority.
- Analyzes and audits files to ensure accuracy and compliance with filings. Works with commercial underwriting to ensure the premium audit is completed, timely and accurately, as well as provides pertinent underwriting information. When needed, travels as a company representative with full authority for settlement in trials, arbitrations, settlement hearings and depositions about audit premium due.
Job Requirements:
- Completion of technical insurance courses such as IIA and Technical Achievement Program (TAP) or progress toward technical insurance designations such as CPCU preferred.
- Other criteria, including leadership skills, competencies and experiences may take precedence.
- Knowledge of assigned line of business and agents receivables required.
- Proven understanding of the regulatory climate in audits preferred.
- Knowledge of bureau and company rating coding systems, policy issuance procedures, bureau rating manuals and circulars.
- Knowledge of insurance agency accounting and accounting cycle.
- Knowledge of all property/casualty policies and all forms.
- Excellent verbal and written communication skills to interact with agents, attorneys, policyholders and others, using tact and diplomacy.
- Ability to accurately work with numbers; ability to interpret and apply auditing rules and regulations.
- Five years of related experience in premium audits and accounting.
- Experience in leading premium audits and/or training audit associates preferred.
Job Details:
Company: Nationwide
Vacancy Type: Full Time
Job Location: Missouri, United States
Application Deadline: N/A
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