Job Description: Joining a specialist AML team, you’ll be working together to deliver the most successful outcomes for the business and our customers. You’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard. As you continue to develop in your role, you’ll support with process training and knowledge sharing across your team, working together towards success. Job Responsibilities: Reviewing processing errors and customer complaints to help identify trends and training needs Making sure processing is performed accurately and within an agreed turn-around time Accurately investigating your queries, raising with relevant parties, and escalating where needed Monitoring and participating in initiatives that help improve our customer service, processes and procedures Job Requirements: Good written and spoken communication skills Knowledge of our customer base, products, processes and banking systems Experience of working in the financial services industry The ability to prioritise your workload effectively A strong analytical approach Job Details: Company: NatWest Vacancy Type: Full Time Job Location: Rotherham, United Kingdom Application Deadline: N/A Apply Here vacancyoptions.com
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