Old Navy Hiring – Loss Prevention Agent

Job Description:

• The Loss Prevention Agent is responsible for protecting the assets of the company, including the associates through prevention, awareness, communication and deterrence. The Loss Prevention Agent ensures the customer experience through providing a “Crime Free Store” by making safe apprehensions, deterring internal and external theft, as well as, assisting in providing a safe shopping experience. The Loss Prevention Agent is responsible for the timely training of all new hires on Loss Prevention policies and procedures. The Loss Prevention Agent will work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.

Job Responsibilities:

• Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.
• Demonstrates and acts in accordance with Gap Inc. Purpose, Values and Behaviors
• Work with store personnel to identify inventory shortage opportunities and recommend solutions.
• Identify Associate theft and assist with internal investigations at the direction of Loss Prevention Manager, Loss
• Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager
• Create and maintain awareness by promoting available resources (Code of Business Conduct Hotline, LP awareness center, etc.)
• Participate in storewide and individual sales associate meetings.
• Serve with management to ensure safe work environment.
• Audit compliance to company operational procedures.
• Recover assets and / or make safe apprehensions following company apprehension policies.
• Audit compliance to physical security standards (EAS, leather locks, doors, etc.)
• Identify and report organized crime rings to the Organized Retail Crime Manager.
• Training on Operational Audit to ensure Operational Excellence..
• Complete all necessary Loss Prevention documentation
• Maintain in store complete case paperwork, and ensure completion in a timely manner.
• Work with and train management team to ensure operational compliance.
• Participate in the on boarding process of new hires.
• Ensure Loss Prevention Awareness Center is current and up to date.
• Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.
• Recover assets and / or make safe apprehensions following company apprehension policies.

Qualification & Experience:

• Regular time and attendance is an essential function of the job.
• High School diploma or equivalent desired.
• State certification required, where applicable
• Must be able to lift and carry 20lbs.
• Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines.
• 1-2 years or retail experience preferred.
• Must be able to communicate with all levels of staff and management.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Excellent communication, written and verbal.
• General operating knowledge of retail CCTV systems
• Must be able to stand / walk sales floor for 8 hours at a time.

Job Details:

Company: Old Navy

Vacancy Type:  Full Time

Job Location: Sacramento, CA, US

Application Deadline: N/A

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