Qatar Airways Recruitment – Airport Services Agent

Job Description:

We are currently recruiting for Airport Services Agent in Chicago, Illinois.

You will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.

Job Responsibilities:

• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers

Job Requirements:

• High level of computer literacy
• Excellent customer focus and service delivery
• Good interpersonal skills and strong team orientation
• Ability to work shifts is essential
• Job-related experience in customer services. Experience in Airport Operations of a leading airline is a definite advantage
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Chicago, IL, US

Application Deadline: N/A

Apply Here

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