Qatar Airways Vacancies – Sales Operations Coordinator

Job Description:

Responsible for the execution of daily sales operations tasks for the assigned region, adhering closely to established processes and policy guidelines. Deliver five star service for internal sales teams and external trade partners which will facilitate QR revenue generating sales activities. Play an active role in maintaining strong esprit de corp for the sales operations team, and participate in relationship building with internal stakeholders

Job Responsibilities:

• Mentor junior colleagues in the team and guide them in maintaining high standards of service delivery.
• Perform other department duties related to his/her position as directed by the Head of the Department.
• Adhere closely to Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales operations principles
• Play a leading role in the team for executing sales operations activities including (but not limited to) Reservations and Ticketing,
• Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
• Maintain strong engagement and interaction with counterparts in Sales, CBI, Digital and Marketing, and Shared Service
• Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support,
• Group Sales, Sales Support, Sales Systems, and Sales Administration.
• Process Refunds.
• Deliver customer-friendly, value added communications to external trade partners on QR-related matters such as campaigns, policy changes, fare revisions.
• Support the sales team in maintaining an up-to-date database of trade partners within the region. Provide line managers and regional management with regular reporting on key departmental performance metrics, outstanding issues.

Job Requirements:

• Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis
• Bachelor’s Degree or Equivalent
• 2 years of job-related experience

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here

vacancyoptions.com