Regal Cinemas Jobs – Floor Staff

Job Description:

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Job Responsibilities:

• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Complying with all local, state and federal food safety laws.
• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Enforcement of MPAA rating system
• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
• Promoting the Regal Crown Club program
• Inspecting backpacks and packages when applicable.
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Operating, preparing and cleaning of all concession related equipment
• Up selling/Suggestive selling
• Promoting the Regal Crown Club program
• Perform in-auditorium concession auxiliary sal
• Ensure required alcohol certification and training are current where applicable.
• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons

Job Requirements:

• Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
• Possess good public speaking, listen effectively and respond clearly and directly.
• Perform calculations with speed and accuracy and identify and correct errors.
• Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.

Job Details:

Company:  Regal Cinemas

Vacancy Type:  Part Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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