Regal Careers – Senior Team Lead

Website Regal Cinema

Job Description:

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Job Responsibilities:

  • Regular and consistent attendance.
  • Upholding and administering all company policies.
  • The training, developing and coaching of non-management employees.
  • Performing all staff positions as required.
  • Ensuring guest satisfaction.
  • Counting and reconciling all receipts taken in during a business day.
  • Controlling costs, including all direct operating expenses.
  • Operating all projection and audio-visual equipment within the theatre, both hardware and software.
  • Ensure operational delivery of marketing campaigns and promotions of feature film engagements.
  • Ensure highest standard of maintenance and operational standards are maintained at all times.
  • Ensure required alcohol certification and training are current for all staff employed in alcohol service roles.
  • Knowledge and compliance of dress code.
  • Have completed or in the process of completing the team lead training.
  • Have reviewed and understand the ROM.
  • Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.
  • Required to read and understand training materials that will cover subjects such as harassment prevention.
  • Additional Duties and Responsibilities as assigned by the GM or other senior manager.
  • Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
  • Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and
  • Projection technology including maintenance, programming, TMS operation and all related projection skills.
  • Ensuring guest satisfaction.
  • Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.

Job Requirements:

  • Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.
  • Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity and perform mechanical tasks as necessary.
  • High School Diploma or equivalent (if not currently a high school student). At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.

Job Details:

Company:  Regal Cinemas

Vacancy Type:  Part Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

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