
Website Ross
Job Description:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
Job Responsibilities:
- Teaches all Associates the “Scan and Bag” best practice.
- Maintains proper supplies and recovery for the Front End area.
- Processes all merchandise with a sense of urgency.
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Removes clutter and ensures safe, clear egress to emergency exits.
- Helps deliver and place merchandise on sales floor when all merchandise is processed.
- Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
- Ensures salability of merchandise on the Front End, aisle tables, Men’s/Women’s 4-way features, and specialty racks.
- Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
- Responsible for cleanliness and organization of all Stockrooms.
- Responsible for the reduction of loss due to damage.
- Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic
- Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
- Ensures go backs are expedited, properly scanned, security tagged and ticketed.
- Responsible for ensuring any back-stock is secured and processed to Company policy.
- Responsible for merchandising of department including the back stock.
- Represents and supports the Company brand at all times.
- Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
- Treats all Customers, Associates, and other leaders with respect.
- Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Responsible for receiving merchandise truck when needed.
- Responsible for daily trash removal.
Job Requirements:
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Prior Customer Service and supervisory experience preferred.
- Fluency in English.
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Familiarity with point-of-sale equipment and applications.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to work evenings and weekends.
- Excellent verbal communication skills.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Job Details:
Company: Ross
Vacancy Type: Full Time
Job Location: Florence, KY
Application Deadline: N/A
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