Spectrum Careers – Sr. Manager

Job Description:

The Spectrum Senior Manager for Stores provides management for the Charter Stores within scope of responsibility. Meets and exceeds budgeted sales and revenue goals by implementing sales plans to support companywide goals. Ensures assigned Stores contribute to the acquisition and retention of customers, resulting in customer and revenue growth

Job Responsibilities:

  • Create an environment of continuous learning and development where employees are able to enhance their skills and maximize their potential through coaching, training and objective performance management
  • Effectively manage crisis situations and escalate to Store Leadership as necessary
  • Assist Regional Director in developing and managing sales plans to meet or exceed customer growth and revenue projections by overseeing the implementation of strategies for selling Charter products and services
  • Communicate overall plan, strategy and matrix requirements to Store Managers; monitor and evaluate results
  • Make corrective action recommendations as needed
  • Provide daily coaching and leadership to Store teams, including training, performance recognition and improvement plans
  • Assist with budgeting process as needed, manage departmental expenditures within budgeting guidelines
  • Assist Store Management in scheduling employee work hours and maintaining appropriate levels of staffing for all Stores within scope of responsibility as needed
  • Mentor Store Managers in leading their teams
  • Manage completion and balancing of monthly reports and complete other reporting as required
  • Provide guidance, monitor and manage the compliance of all Company policies
  • Support Store Managers in the recruitment and training of Store personal as necessary
  • Possess mastery of Store Manager Functions and assist Management teams within scope of responsibility as necessary
  • Assist in managing store appearance and equipment inventory of all Stores within scope of responsibility, providing a consistently professional and welcoming atmosphere for customers
  • Ensure compliance with Cash Management Policy and work order controls, including assisting Store Management with audits
  • Support Store Management with maintenance of accurate files and records; overseeing building and office equipment maintenance as required

Job Requirements:

  • Ability to effectively recruit and manage sales teams
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner
  • Carry a positive and professional demeanor
  • Knowledge of general accounting and billing procedures
  • Travel to multiple locations
  • Knowledge of employment laws and procedures
  • Detailed orientated and a good problem solver
  • Possess a self-motivated, competitive spirit and desire to manage and motivate others
  • Valid driver’s license and ability to meet Company’s motor vehicle requirements
  • Bachelor’s Degree or equivalent work experience
  • Knowledge and ability to use computer and software applications

Job Details:

Company:  Spectrum

Vacancy Type:  Full Time

Job Location: Louisville, KY, US

Application Deadline: N/A

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