Subway Careers – Sr. Field Training Specialist

Job Description:

Facilitate core Learning Programs for Development Agents, Field Consultants, Franchisees, Multi-Unit Owners, and/or Managers or other Subway stakeholders to allow them to develop the skills necessary to maximize performance in a competitive QSR marketplace. Support the learning and professional development of HQ/Regional/Local Office Team Members. Provide Training to support the current strategic plan, company initiatives, and regional needs.

Bring learning, training, and professional development to all learners in the Region with classroom delivery, online facilitation, and other delivery methods.

Job Responsibilities:

• Assist with reporting requests.
• Use creative approaches and flexible responses to group and individual student learning challenges. Work diligently to create a learning environment where attendees want to learn and participate, as measured by survey comments and results.
• Teach for proficiency through workshops, quizzes, and project administration and
• Create an environment that sets the tone of the Learning and Development brand.
• Provide excellent customer service to Franchisees. Managers, Field Consultants, Development Agents, Worldwide Training Staff, Subway employees, in-store trainers, and others requesting training information or services.
• Deliver instructor-led training either virtually or in the classroom. Facilitate core course offerings using Adult Learning techniques creating a memorable and engaging learning experience that will drive behavioral change and develop excellent leaders.
• Monitor and respond to different learning styles including full class involvement and appropriate accommodations for diverse educational and cultural backgrounds.
• Develop strong working relationships to effect positive change and enhance the reputation of SUBWAY.
• Monitor the effectiveness of courses by analyzing performance and feedback through surveys or other measurement tools.
• Provide feedback on performance issues, communicate concerns, and escalate as appropriate to L&D management, and key stakeholders.
• Manage group activities and one-to-one learning equally.
• Proactively recognize opportunities to market training and extend the reach of teaching fundamentals and new initiatives through publications and communications.

Job Requirements:

• Must present a professional image and be able to professionally assertive to manage a healthy in-person or online classroom dynamic.
• Excellent facilitation skills, time management, presentation skills, classroom management, and problem-solving skills.
• Must be able to work with classroom technology, online technology such as WebEx or Zoom, Learning Management Systems, all MS Office products.
• Must also be able to work independently while possessing excellent communication and teamwork skills.
• Must be able to travel 10%
• Be able to work in an office setting
• Possess 3 years of Training experience.
• Able to build and maintain interpersonal relationships

Job Details:

Company:  Subway

Vacancy Type:  Full Time

Job Location: St. Petersburg, FL, US

Application Deadline: N/A

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