TD Bank Job Openings – Assistant Store Manager

Job Description:

The Assistant Store Manager coaches and motivates a Store team to deliver legendary Employee and Customer Experience while achieving shareholder value through sales management. This job establishes and solidifies Customer relationships by providing legendary Customer Service. The job also provides oversight of Store operations, supervision of personnel and performance of all operational duties.

Job Responsibilities:

  • Responsible for making sound decisions and timely problem resolution
  • Ensures team members fully complete required Training prior to servicing Customers
  • Leads the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
  • Partners with Store Leadership to achieve both Store and individual performance metrics
  • Assumes Store Manager responsibilities when warranted
  • Recruits, interviews, trains, orients, and evaluates employees in accordance with HR guidelines
  • Assists Store Manager with effective scheduling and managing Paid Time Off (PTO)
  • Accountable for achieving an overall Legendary Customer experience in the Store
  • Proactively reaches out to Customers to deepen relationships through needs-based conversations
  • Leads by example and coaches team members to focus on Customer experience, by having needs-based conversations and offering financial solutions to meet our Customers’ needs

Qualification & Experience:

  • Knowledge of TD Bank products and services
  • Previous consumer and residential lending experience preferred
  • Proficient in Microsoft Office
  • Supervisory or leadership experience required
  • Demonstrated organization, interpersonal, communication and decision-making skills
  • Ability to manage competing priorities
  • Demonstrated ability to provide Legendary Customer Service
  • Shows proficiency with expense management
  • Extensive knowledge of Banking Compliance Regulations
  • Sales and Operational Management skills
  • Notary License (Preferred)
  • Strong verbal and written communication skills
  • 2-year degree or equivalent experience
  • 2+ years related experience required.

Job Details:

Company: TD Bank

Vacancy Type:  Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

Apply Here

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