TD Bank Teller Jobs – Customer Service Representative

Job Description:

The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.

Job Responsibilities:

• Responsible for making sound decisions and timely problem resolution
• Proactively reaches out to Customers to deepen relationships through needs-based conversations
• Performs a broad range of tasks of varying complexity and scope
• Participates in opening and closing Store procedures
• Opens accounts and related services
• Originates loan applications, prepares documents and conducts loan closings
• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics

Qualification & Experience:

• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License (Preferred)
• High School diploma or GED
• 1+ years of related experience required
• Superior Customer Service skills
• Teller experience (Preferred)
• Strong organizational skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent

Job Details:

Company: TD Bank

Vacancy Type:  Full Time

Job Location: Boston, MA, US

Application Deadline: N/A

Apply Here

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