Tgi Fridays Jobs – Hostess

Job Description:

A TGI Fridays Host/Hostess presents a positive first impression of TGI Fridays friendliness, excellent service and high standards. The Host/Hostess also greets guests upon arrival, ensures the guest dining experience is excellent and bids Guests farewell as they leave.

Job Responsibilities:

• Observes guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensures the drink is refilled prior to getting back to the door).
• Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate.
• Tends to special guest needs and requests.
• Promptly answers incoming calls to the restaurant and provide appropriate service.
• Uses visual cues to seat guests in either the bar or dining area depending on their preference.
• Follows all relevant brand standards to deliver Fridays Service Style.
• Greet incoming and departing guests warmly with a genuine smile and eye contact.
• Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.

Job Requirements:

• Must be able to read menus
• Must be able to carry trays or supplies (10-30 lbs.)
• Must be able to articulate clear greetings and farewells to guests
• Must be able to understand requests for assistance
• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
• Must be able to reach, bend, stoop and wipe
• Must be able to walk and stand during the entire shift
• Must be able to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.

Job Details:

Company:  TGI Fridays

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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