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Website TJ Maxx
Job Description:
Jenna is an outgoing “people person” and collaborating with her co-workers to meet customers’ needs is what makes her job fulfilling. We want our teams to have fun when they come to work and fostering relationships helps that happen!
Job Responsibilities:
- Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
- Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and scheduling
- Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
- Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry; oversees Fitting Room processes
- Ensuring accuracy and quality of all service area transactions as well as ensuring all service areas are properly maintained and “ready for business” on a daily basis
Job Requirements:
- Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
- High School education or equivalent experience
- Excellent problem solving and communication skills including verbal, written and active listening
- Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs; Strong technical knowledge of register operations
Job Details:
Company: TJ Maxx
Vacancy Type: Full Time
Job Location: Toronto, ON, CA
Application Deadline: N/A
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