Wendy’s Employment – General Manager

Job Description:

The perfect General Manager is a confident decision-maker who has experience in guest and customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in written form and verbally.

Job Responsibilities:

• Interview and hire team members
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
• Ensure continual improvement of Quality, Service, and Cleanliness
• Maximize store sales goals versus budget, including participation in marketing programs
• Train, monitor, and reinforce food safety procedures
• Work with the leadership team to meet sales goals
• Manage food and labor costs
• Execute company policies and procedures
• Monitor food inventory levels and order product when necessary
• Manage and maintain safe working conditions
• Manage crew member employees in a manner that maximizes crew retention

Job Requirements:

• Neat, clean, and professional appearance
• Able to lift 35 pounds to waist level
• Guest-friendly demeanor
• Willing to assume around-the-clock responsibility for restaurant operations
• Willing to work normal schedule of 50+ hours per week (all shifts)
• ServSafe Certified is a plus
• College degree or equivalent experience in operations
• Two years of restaurant experience at a minimum
• Experience in supervising and managing staff
• Fluent English-speaking and writing skills
• Exhibit a sense of urgency

Job Details:

Company:  The Wendy’s Company

Vacancy Type:  Full Time

Job Location: Cincinnati, OH, US

Application Deadline: N/A

Apply Here

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