Whole Foods Market Careers – Assistant Department Manager

Job Description:

Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Develops and maintains creative store layout and product merchandising.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Assists Team Leader in analysis of sales, reports and labor.

Job Requirements:

• Proficiency with email, Microsoft Office, and operations-related applications.
• Advanced knowledge of regulatory and safety policies and procedures.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Product knowledge.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Growth mindset towards greater responsibility and ownership.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Capable of teaching others in a positive and constructive manner.
• Desire to coach and mentor others for growth
• Ability to work in a wet and cold environment.

Job Details:

Company: Whole Foods Market

Vacancy Type:  Full Time

Job Location: Richmond, VA, US

Application Deadline: N/A

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