Zaxby’s Careers – Assistant Manager

Job Description:

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Job Responsibilities:

  • Create an effective work schedule following company standards and local laws
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals.
  • Ensure team members receive proper training including ongoing coaching and development
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Maintain compliance with federal, state, and local laws and guidelines

Job Requirements:

  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Must be 18 years of age or older
  • Available to work a minimum of 5 days and 32 to 48 hours per week
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Leadership experience preferred
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Successful completion of background check and drug screen
  • Ability to work a flexible schedule including days, nights, weekends, and holidays

Job Details:

Company:  Zaxby’s

Vacancy Type:  Full Time

Job Location: Bristol, TN, US

Application Deadline: N/A

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