Zaxby’s Employment – General Manager

Job Description:

General Managers are responsible for providing guidance and leadership to their team to create a positive culture, maintain high team morale, and encourage all team members to strive for excellence. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, and ensuring operational standards are consistently upheld.

Job Responsibilities:

  • Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all
  • Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Utilize management tools and keep neat, accurate, and current records
  • Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience.
  • Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Complete performance reviews for crew members and assist with performance reviews for managers
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Strive to increase sales by building community relationships and providing outstanding product and service
  • Maintain compliance with Zaxby’s Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
  • Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team

Job Requirements:

  • Successful completion of background check and drug screen
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Communicate proficiently through speech, reading, and writing
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Must be 18 years of age or older
  • Ability to work a minimum of 5 days and 48 hours per week
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Leadership experience required
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Sit, stand, and walk continuously

Job Details:

Company:  Zaxby’s

Vacancy Type:  Full Time

Job Location: Bristol, TN, US

Application Deadline: N/A

Apply Here

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