Aafes Exchange Careers – e-Commerce Team Member

Job Description:

As a member of the e-Commerce team, you are responsible for collecting items on customer orders with accuracy and speed. You are responsible for the customer experience when customers receive their items, whether it’s shipped to their home or picked up in store.

Job Responsibilities:

• Able to take initiative
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Properly prepare and pack customer orders for shipment using the correct materials in a timely manner
• Pick items for customer orders
• Able to share brand knowledge

Job Requirements:

• Must possess a welcoming and helpful attitude toward customers and other team members
• Able to share brand knowledge
• Previous warehouse/e-Commerce experience preferred
• Excellent communication skills
• Able to take initiative
• Basic computer skills
• Willing to cross-train and work in other areas of the store, as needed
• Able to think quickly on the spot to answer customer questions
• Excellent attention to detail
• Able to learn and adapt to current technology needs

Job Details:

Company: The Exchange

Vacancy Type: Full Time

Job Location: Campbell, CA

Application Deadline: N/A

Apply Here

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