Website The Exchange

Job Description:

As a Food Service Foreman, you will lead a team of passionate and knowledgeable Food Service Workers who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.

Job Responsibilities:

  • Ensure customers have an extraordinary experience while shopping
  • Lead a culture of accountability through clear expectations
  • Promote a positive team and customer centric culture
  • Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
  • Greet every customer with eye contact and smile in your authentic way

Job Requirements:

  • Excellent communication skills
  • 6 months food supervisory experience required
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Able to take initiative
  • Excellent attention to detail
  • Able to think quickly on the spot to answer customer questions
  • Able to lift up to 50 pounds
  • Able to lead teams to meet organizational objectives
  • Able to learn and adapt to current technology needs
  • Willing to cross-train and work in other areas of the store, as needed
  • Basic computer skills
  • Able to share brand knowledge

Job Details:

Company: The Exchange

Vacancy Type:  Full Time

Job Location: Florida, NY

Application Deadline: N/A

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