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Website AMC Theatres
Job Description:
Support operations to achieve AMC’s guest, associate, and financial goals while developing leadership skills in preparation for a supervisor role.
Job Responsibilities:
- Oversee line checks, stocking, Freestyle/condiment areas, and back bar/hot foods assembly.
- Distribute banks (box office, concession, guest service, and arcade).
- Provide change, as needed, using remote supply bank or floor safe.
- Pull cash from drawers and drop boxes and hand to a manager/supervisor to support timely drops.
- Distribute inventory to support the Food & Beverage stand.
- Secure inventory during theatre closing.
- Restock CAABOs (Cash Accepting Automated Box Offices) with monetary supplies.
- Assist with inventory processes and stock room organization.
- Assist with voids, refunds, seat blocking, and line management.
- Assist with maintenance needs, as necessary.
- Assist with marketing change out of posters, standees, handouts, etc.
- Deliver superior service when connecting with AMC guests and leading associates.
- Optimize Crew placement for each job function on a round-by-round basis.
- Assist with assigning breaks and jobs within an assigned area.
- Reinforce the Wardrobe 101 Standards with Crew.
- Peer coach on sales pitch for AMC Stubs.
- Resolve guest questions, concerns and issues, including distribution of passes when appropriate.
- Focus on delivery of friendly, clean, and quick Overall Satisfaction (OS) drivers.
- Follow-up on opening & closing duties, as well as Theatre Clean Up Program (TCUP), Kitchen Clean Up Program (KCUP) or MacGuffins Clean Up Program (Mac-CUP) assignments for the day.
Job Requirements:
- Ability to work effectively with supervisors and co-workers.
- Ability to work with minimal supervision.
- Ability to meet deadlines.
- Trained and able to demonstrate competency in all crew positions
- Excellent guest service skills.
- Ability to communicate and work effectively with guests in high volume setting.
- Effective leadership and interpersonal skills.
Job Details:
Company: AMC Theatres
Vacancy Type: Full Time
Job Location: Melbourne, FL, US
Application Deadline: N/A
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