American Airlines Jobs Openings – Customer Assistance Representative

Website American Airlines

Job Description:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Job Responsibilities:

  • Accepting, checking and tagging customers’ baggage at kiosks
  • Processing and completing credit card baggage transactions at kiosks
  • Performing clearance and verification of documents at kiosks
  • Queuing lines in ticket counter areas
  • Work shifts that include irregular and/or extended hours, weekends and holidays
  • Accepting and activating customers’ self-tagged baggage
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement
  • Assisting customers with self-service kiosk check-in and kiosk baggage processing

Job Requirements:

  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Applicable valid driver’s license as required by local authorities
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • High School diploma or GED or international equivalent
  • Read, write, fluently speak and understand the English language.
  • Must be authorized to work in the U.S.
  • Bilingual language skills may be required in some locations
  • Must be 18 years of age or older

Job Details:

Company:  American Airlines

Vacancy Type: Internship

Job Location: San Antonio, TX, US

Application Deadline: N/A

Apply Here