Jobs at American Airlines – Member Services Representative

Website American Airlines

Job Description:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Job Responsibilities:

  • Opens new accounts, sells and processes Credit Union services for new and existing members
  • Research member inquiries and provides solutions as required in a timely manner
  • Posts deposits and processes loan payments
  • Works with branch/department managers and leverages cross-selling opportunities
  • Performs Notary Services as required
  • Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act
  • Processes various monetary transactions and maintains account information
  • Maintains awareness of all branch functions and duties to provide proper support and coverage at all times
  • Fosters a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization
  • Creates and promotes positive name recognition for the Credit Union
  • Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations

Job Requirements:

  • Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
  • Ability to perform in a service-culture environment with a desire to cross sell Credit Union products and services
  • Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team
  • Ability to speak, read, and write Spanish is a plus
  • Ability to work independently and with minimal supervision
  • Ability to pass applicable American Airlines pre-hire compliance checks
  • Ability to effectively prioritize work and meet deadlines
  • Ability to self-motivate with strong organization skills and capacity for attention to detail
  • Ability to interact professionally with all employees and members
  • High school diploma or GED
  • Ability to perform basic math calculations and analyze data
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

Job Details:

Company:  American Airlines

Vacancy Type:  Part Time

Job Location: Tampa, FL, US

Application Deadline: N/A

Apply Here

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