Baskin Robbins Job Application – Quality Assurance Technologist

Job Description:

Responsible for quality assurance activities that support all aspects of food safety, quality and conformance to the Dunkin’ Brands quality management system standards, requirements and specifications for the coffee category.

Job Responsibilities:

  • Conduct or coordinate coffee and tea product performance evaluations, measurements and analysis
  • Administer the Franchisee Store QA and Incident Helpline and associated database maintenance
  • Respond to coffee & tea related complaints and concerns, process issues, follow up on cases, communicate directly with franchisees and suppliers
  • Prepare and ship products for testing to outside labs and suppliers if/when required
  • Upload product specifications in product specification databases (PLM)
  • Order products from suppliers and distribution centers
  • Conduct all testing necessary to maintain oversight of QA Tree to Cup program, including roasting, brewing, and evaluating coffee samples
  • Communicate and track supplier approval documentation process
  • Organize and conduct product quality testing of coffee and tea products for new product and new supplier qualification runs
  • Track Lab reports; maintain files in accordance of quality systems requirements and quality team’s needs

Job Requirements:

  • General knowledge of food safety principles, FDA Food Code and Code of Federal Regulations
  • Minimum of Bachelor’s Degree in Food Science or related field
  • Working knowledge of Hazard Analysis of Critical Control Points (HACCP), Good Manufacturing Practices (GMP’s), ISO Standards, Food and
  • Drug Administration (FDA) Model Food Code, Code of Federal Regulations (CFR), Statistical Process Control and general microbiology
  • Proficient to the Quality Managers satisfaction in all analytical techniques required for the verification of product compliance to performance and technical specifications
  • 2 to 5 years’ experience in quality assurance or related food industry experience, coffee experience preferred

Job Details:

Company:  Baskin Robbins

Vacancy Type:  Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

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