Job Description: Under moderate supervision, ensures the effectiveness and efficiency of the Executive Director (ED) or Vice President (VP’s) office by providing full range of secretarial/administrative support to the Executive or team and in certain instances the department, exercising confidentiality, tact and diplomacy. Functions as department information resource for internal and external inquiries regarding divisional activities, providing excellent customer service and follow-through, and maintaining positive interactions with internal and external contacts, including Member Plan CEOs and executives, federal government and industry stakeholders, and other BCBSA senior executives as appropriate. Maintains confidentiality of all information and matters. Job Responsibilities: Assists in the preparation of division-wide/department-wide meetings, coordinates staff meetings, and other internal meetings and/or conference calls ensuring all logistics and materials are complete Develops relationships with internal Association and Plan administrative staff and schedules meetings for the Executive or team and in some instances department staff, with Plan, Federal government and Association leadership as appropriate Supports Executive or team in conducting planning sessions with the leadership and management teams. Coordinates division-wide/department-wide planning meetings on a regular basis, create agendas, take notes, produce meeting summaries Manages the calendar/schedule of the Executive or team, coordinating day-to-day activities by maintaining a balance between meeting requests and other activities, identifying conflicts and anticipating and resolving problems through negotiation/influence Coordinates travel arrangements and resulting expense reports ensuring all related time frames and policies are followed Screens all incoming telephone calls, requests for information and other general inquiries to resolve caller issues or forwards them to the appropriate area for resolution. Forwards information to Executive or team when traveling, and as necessary, to management staff in their absence Facilitates division-wide/department-wide communication with internal staff on behalf of Executive or team, proactively identifies divisional communication needs and suggestions solutions for address such needs Qualification & Experience: High School Diploma or equivalent Prior experience which demonstrates the ability to problem solve and adapt to changing priorities, environment and technologies Prior experience in relationship building and knowledge of general business practices Proficiency in Word, Excel, PowerPoint, project management and Internet applications to create professional documents, reports and presentations. A minimum of eight (8) years of experience in a professional or similar environment with a total of three (3) years supporting a Sr. Executive Level position. Prior exposure in business meeting / conference planning and logistics Job Details: Company: Blue Cross Blue Shield Association Vacancy Type: Full Time Job Location: Chicago, IL, US Application Deadline: N/A Apply Here vacancyoptions.com
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