Bob Evans Application – Host/Cashier

Job Description:

This position is responsible for ensuring all guests feel welcome, special and appreciated by “treating strangers like friends and friends like family”.

Job Responsibilities:

• Clears, sanitizes and sets tables as needed.
• All other duties as assigned.
• Handles guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.
• Conveys the appropriate number of menus, kid packs if needed when seating guests.
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
• Practices safe food and beverage handling and clean up at all times and must be able to communicate and interact with guests, handle crowds and put guests at ease.
• Performs restroom checks, answers phones, keeps lobby area clean of debris, and keeping the general work area stocked and cleaned.
• Responsible for greeting guest in a friendly manner and escorting guests to tables. Monitors guests’ needs and the workflow of the restaurant and seats guests accordingly.
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products or marketing information to guest.
• Manages a line by working with managers to quote accurate wait times.
• Shows guests they care, and ask them about their dining experience. Effectively handle guest complaints and involve manager at appropriate time.

Job Requirements:

• Excellent guest service skills and experience.
• Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
• At least 16 years of age.
• Computer skills (POS system).
• A certain degree of creativity and latitude is required.
• Ability to identify and resolve issues as they arise.
• Great communication skills.
• Must have ability to accurately handle money, make change, process credit card transactions, and have strong menu knowledge.
• Relies on experience and judgment to plan and accomplish goals.
• Detail oriented with the ability to multi-task.
• 0-2 years related experience.

Job Details:

Company:  Bob Evans Restaurants

Vacancy Type:  Full Time

Job Location: Canton, OH, US

Application Deadline: N/A

Apply Here

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