Bob Evans Application – Carryout

Website Bob Evans Restaurants

Job Description:

This position is responsible for coordinating the entire carry out station and communicating with front-and back-of-the-house personnel to provide an exceptional dining experience to our carry out guests. Welcomes guests to the restaurant, takes phone orders, helps guests find menu choices using situational selling techniques, ensures accuracy of all orders, anticipates and responds to guest needs in a prompt and friendly manner, and invites them back again.

Job Responsibilities:

  • Wear a headset to communicate with managers and teammates to help expedite the guest experience.
  • Communicate professionally with guests to determine their needs and help them with the menu selections.
  • Answer phone calls using company script per meal period in a fast and friendly manner.
  • Greet walk-in carry out guests; utilize menu knowledge and situational selling techniques including building bakery sales.
  • Package food and beverage orders, condiments and appropriate items promptly and accurately. Ensure items are prepared properly and on a timely basis, following the standards set by the restaurant.
  • Safely handle food prep equipment such as beverage machines, salad cases, etc.
  • Handle cash and credit transactions; accurately account for all receivables including cash, credit cards, coupons and gift cards.
  • Keep carry out area clean of debris, and keep the general work area stocked and clean.
  • Assist in greeting guests in a friendly manner, escorting guests to tables and communicating new promotions, products and marketing information to gu
  • Assist in the expediting and delivery of meals to dine-in guests.
  • Handle guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.
  • Practice safe food and beverage handling and clean up at all times.
  • Accurately input carry out orders into the computer system.

Job Requirements:

  • Computer skills (POS system)
  • Detail oriented with the ability to multi-task
  • Must have the ability to accurately handle money, make change, process credit card transactions, and have strong menu knowledge
  • Ability to identify and resolve issues as they arise
  • Excellent guest service skills and experience
  • Great communication skills
  • Ability to prioritize, good organizational skills

Qualification & Experience:

  • Relies on experience and judgment to plan and accomplish goals
  • Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant
  • At least 16 years of age
  • 0-2 years related experience

Job Details:

Company:  Bob Evans Restaurants

Vacancy Type:  Full Time

Job Location: Canton, OH, US

Application Deadline: N/A

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