Bam Jobs in Columbia – Key Holder

Website Books A Million

Job Description:

The Key Holder manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Key Holder may also be responsible for one of the following categories: book, buyback, or media.

Job Responsibilities:

  • Ensures consistent standards and training for determining book conditions and purchase prices.
  • Ensuring that all customers are greeted, invited back, and satisfied with their purchases.
  • Reviews buying reports for all buyers to ensure compliance with Second & Charles policies and standards.
  • Ensure customer satisfaction on a day-to-day basis.
  • Daily maintenance of category merchandising in all departments.
  • Customer complaints are handled to a satisfactory conclusion.
  • Maintaining all aspects of the store’s operational requirements in order to ensure that exemplary customer service standards are achieved daily.
  • Maintains the physical security of the Second & Charles store they are assigned, and in doing so is a key-holding member of management.
  • Monitor process times for book buying. Ensure that process is operating most efficiently at all times.
  • Sales, payroll, inventory, merchandising and housekeeping functions at all times.

Job Requirements:

  • Computer and cash register skills Physical and Environmental Requirements
  • Must be able to stand and walk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

Qualification & Experience:

  • 21 years of age or older
  • High school diploma or equivalent, some college preferred
  • Previous experience in a supervisor role
  • Successful completion of all required background screenings

Job Details:

Company:  Books A Million

Vacancy Type:  Full Time

Job Location: Columbia, SC, US

Application Deadline: N/A

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