Books a Million Job Application – Co-Manager

Job Description:

The Co-Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Co-Manager may also be responsible for one of the following categories: book, buyback, or media.

Job Responsibilities:

• Maintaining all aspects of the store’s operational requirements in order to ensure that exemplary customer service standards are achieved daily.
• Maximizes profits and customer service by operating the store in adherence with all store policies and guidelines.
• Sales, payroll, inventory, merchandising and housekeeping functions at all times.
• Ensures consistent standards and training for determining book conditions and purchase prices.
• Maintains the physical security of the Second & Charles store they are assigned, and in doing so is a key-holding member of management.
• Operates the store as the Manager On-Duty in accordance with the MOD Responsibilities Policy.
• Monitor process times for book buying. Ensure that process is operating most efficiently at all times.
• Ensure customer satisfaction on a day-to-day basis.
• Reviews buying reports for all buyers to ensure compliance with Second & Charles policies and standards.
• Ensuring that all customers are greeted, invited back, and satisfied with their purchases.
• Daily maintenance of category merchandising in all departments.
• Customer complaints are handled to a satisfactory conclusion.
• Works with the Management team to achieve a grade of “B” or higher on each Store Appraisal Report.

Job Requirements:

• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
• Successful completion of all required background screenings
• Previous experience in a supervisor role
• Must be able to stand and walk for extended periods of time.
• 21 years of age or older
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• High school diploma or equivalent, some college preferred

Job Details:

Company:  Books A Million

Vacancy Type:  Part Time

Job Location: Cookeville, TN, US

Application Deadline: N/A

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