Bright Horizons Employment – Technical Consultant

Job Description:

The Technical Consultant is the trusted advisor for our clients that will provide technical expertise, implementation guidance, and best practices for deploying eligibility file solutions, including Federated Login. The Technical Consultant is a technical expert for the Implementations team that will work with other team members and collaborate across applicable departments to deliver high quality solutions and outcomes for our clients.

Job Responsibilities:

• Understand and track individual performance metrics to stay on target for each client launch
• Collaborate across multiple teams to ensure that functional and technical deliverables are defined well and delivered successfully in support of client launches and post-launch transitions
• Ensure that the project artifacts and lessons learned are archived accurately to allow for internal knowledge sharing and investment into the knowledge base
• Provide technical expertise to assist with solution design, technical specifications, system configuration, testing, and rollout support of the eligibility solutions for client implementations
• Consult with clients on recommended practices and policies for how to best implement eligibility files
• Adhere to the delivery of best practices and standards to support successful outcomes
• Work closely with Application Consultants to define client configuration requirements as it pertains to eligibility
• Lead the design and development of best practices and standards with other technical consultants to drive adoption and help with adapting business needs
• Mentor and support team members for technical expertise on more complex projects. Adheres to or improves upon the technical standards, supports the onboarding of new clients, and contributes to a shared library of technical solutions

Job Requirements:

• Must have a proven ability to understand business requirements in a manner that can be translated into a solution design with a flexibility to adapt to new and changing information
• Minimum of 5-8 years related work experience and hands on work with related technologies (e.g. SQL development, file ETL, SSO (SAML), SSIS (SQL Server Integration Service), HTML, and Software
• Demonstrated experience with developing programs and solutions using a waterfall and/or agile methodologies
• Demonstrated ownership with driving process improvements and greater standards across projects
• Ability to communicate effectively (written and verbal) with demonstrated experience in leading client meetings and delivering a formal presentation
• External/internal implementation project background preferred
• Strong analytical skills and critical thinking to analyze problems, document needs, and communicate these needs to a variety of audiences
• Ability and desire to mentor team members and establish a standard of excellence for the delivery of the technology solutions
• Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audiences
• Prior working experience with a scripting language such as shell/python
• Bachelor’s degree in computer science or comparable experience required

Job Details:

Company:  Bright Horizons

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

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