Costco Internships – System Admin

Job Description:

This individual should demonstrate the highest levels of customer service, communication, productivity and professionalism. In addition, the candidate will have the ability and aptitude for leadership and self-motivation, possessing strong analytical skills and Costco business (or other retail) expertise.

Job Responsibilities:

• Performs or coordinates necessary system configuration on servers, databases and devices.
• Develops understanding and working relationships with other IT areas that provide support for the system.
• Maintains current knowledge of industry trends and standards.
• Provides status reports, project schedules and other necessary documentation in support of the system.
• Supports and maintains the Kronos WFC application.
• Provides troubleshooting documentation for 1st level support teams to assist them with resolving customer issues.
• Coordinates with Hardware Support teams to configure, implement and troubleshoot the Kronos Time Clocks.
• Functions as technical advisor on projects and major version upgrades.
• Understands a supported process end-to-end and analyzes impacts of system changes to this process.
• Performs system health checks, environments management and optimization.

Job Requirements:

• Must be extremely responsive and be able to work under pressure in stressful situations with a strong sense of urgency.
• Ability to learn and adapt new technologies, operating systems and applications.
• Ability to provide assistance with design, maintenance and continual improvements for Kronos WFC.
• Strong organizational skills in order to meet tight deadlines as well as coordinate, prioritize, and communicate project status to applicable parties.
• Ability to interact effectively with internal clients, team members, vendors and all levels of management.
• Strong understanding of Microsoft Active Directory and related technologies (DNS, Group Policies, etc.).
• Must have an honest, committed, and positive attitude, and be a team player working collaboratively to share ideas and put team goals first.
• Must be available to work occasional nights, weekends and holidays and perform on-call support as required.
• Excellent verbal and written communication skills including presentation of complex technical information.
• Three or more years’ experience providing lifecycle support for Kronos Workforce Central software suite (V8).
• Solid understanding and proven experience with tools to troubleshoot server hardware, software and network issues.
• Experience coordinating upgrades, patches, releases with other IT areas.

Job Details:

Company:  Costco Wholesale

Vacancy Type:  Full Time

Job Location: Yakima, WA, US

Application Deadline: N/A

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