
Website Dairy Queen
Job Description:
Assist the General Manager in executing all aspects of the restaurant operations. May be assigned specific areas to manage within the restaurant in accordance with the GM’s overall business plan.
Job Responsibilities:
- Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
- Accurately complete designated duties such as inventory control, ordering of products, cash control.
- Ensure guest service in all areas meets company standards.
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
- Manage the operation of restaurant through the development and growth of staff, sales and profitability in accordance with established company standards, policies and procedures.
- Manage entire operation of restaurant during scheduled shifts.
- Assist in the execution of the restaurant’s business plan as directed by the GM.
- Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
- Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
- Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
Job Requirements:
- Must be able to lift up to 50 pounds.
- Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
- Must be able to stand for long periods of time.
- Must be able to work in and out of different temperature ranges.
- Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
- High School diploma or equivalent required.
- One to three years of management in a high volume restaurant preferred, QSR experience strongly preferred.
- Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.
- Must have excellent customer service and employee relation skills.
Job Details:
Company: Dairy Queen
Vacancy Type: Full Time
Job Location: Detroit, MI, US
Application Deadline: N/A
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