
Website DISH Network
Job Description:
The In-Home Services organization supports thousands of talented employees in 135+ facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the charge for better customer experience, educating and connecting more Americans with every home they visit. Our dedication to customer experience is paying off: in 2020, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the third year in a row.
Job Responsibilities:
We build our value around simplifying lives. With installation expertise and a passion for sharing it, our technicians are building opportunities for themselves far into the future.
- Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers and whole-home connectivity technology in customer homes;
- Install and manage customer products, while creating opportunities to sell them on new personalized technology;
- Conduct site surveys and in-person home assessments.
- Work autonomously to upsell and offer smart home solutions to customers on a daily basis;
Job Requirements:
- Strong customer advocacy skills: friendly, communicative, with a high degree of integrity;
- High energy, resourcefulness, and ability to multitask;
- Resilience in the face of a fast-paced and changing environment;
- An eye for opportunities to sell customers on new personalized technology;
- Ability to work in-person in multiple homes per day ( this is not a work-from-home position; you will be in the field servicing customers’ homes);
- Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred.
- Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs;
- Valid driver’s license in the state you are seeking employment in, with a driving record that meets DISH’s minimum safety standard;
- Ability to pivot work hours. Five/six-day workweeks may be required during peak seasonal times.
Job Details:
Company: DISH Network
Vacancy Type: Full Time
Job Location: Oak Hill, WV, US
Application Deadline: N/A
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