Door Dash Jobs in San Jose – Quantitative Research Lead

Website DoorDash

Job Description:

The UX Research Team is looking for an experienced Quantitative Research Lead who will drive customer insights to determine the strategy behind 0-to-1 projects to offer and deliver goods in either our Consumer, Merchant, Dasher, or New Verticals product areas. The research team at DoorDash is still at an early stage, which means you’ll get to shape the research culture and process from the ground up and get to guide big and bold new bets. You will report to the Senior Manager, UX Research.

Job Responsibilities:

  • Be a research thought leader and advocate for our customers
  • Improve existing systems, processes, and programs that increase the research team efficacy
  • Produce insights that shape how product teams think, ranging from short-term to long-term product strategy
    Partner with product, design, and strategy leaders and other stakeholders to understand research needs to scope and create a research roadmap
    Synthesize findings into meaningful themes, turning them into actionable and impactful reports
    Design and execute a variety of research studies, including large scope surveys, usability tests, concept tests, group discussions, etc.

Job Requirements:

  • Strong analytical skills with the ability to define research questions, identify appropriate methods, execute studies, and synthesize findings
  • Ability to work independently and take initiative to solve problems in an ambiguous, fast-moving environment
  • Excellent verbal and written communication skills, and a willingness to proactively work with teams across the company
  • MA/MS or PhD in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field is preferred, but not required
  • Passion for translating findings into strategic business recommendations
  • Experience in scaling research practices across an organization that enables others to conduct their own research
  • 6+ years of demonstrable experience in quantitative research or product UX research, including surveys and data analysis

Job Details:

Company:  DoorDash

Vacancy Type:  Full Time

Job Location: San Jose, CA, US

Application Deadline: N/A

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