Enterprise Jobs in Miami – Customer Service

Website Enterprise Rent-A-Car

Job Description:

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here .

Job Responsibilities:

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Maintain Emerald Aisle for cleanliness.
  • Provide upgraded vehicles on request.
  • Assist members with questions and concerns to minimize counter visits.
  • Thank member for their business.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Communicate customer service issues to management.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Maintain clean low mileage fleet mix requirements.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
  • Ensure that hangtag information is completed correctly.

Job Requirements:

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be willing to accept $13.50/hour
  • High School Diploma or G.E.D.
  • Minimum of 1 year experience handling customer service functions
  • Must be at least 18 years of age
  • Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

Job Details:

Company:  Enterprise Rent-A-Car

Vacancy Type:  Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

Apply Here