Ford Jobs in Dearborn – Automation Specialist

Job Description:

Enterprise Connectivity is looking for a Jira Administrator and Automation Specialist. Ford Product Development and Enterprise Connectivity run a Large-Scale Jira Data Center instance that supports the business of engineering our Connected Vehicle Software Solutions. The user community is ~15,000 users and growing. This role will include the configuration of projects, operating the helpdesk and developing automation of workflows and reporting methods to realize efficiencies.

Job Responsibilities:

  • Manage user accounts and permissions for ~5000 team members
  • Interface with Atlassian Premier Support and Technical Account Manager to manage overall health and performance of the infrastructure
  • Identify value-add plug-ins and Manage the process for testing and approving the new Add-Ons
  • Designing and implementing a strategy to migrate to the Atlassian Cloud
  • Applicants should understand the requirement to work after hours and weekends when necessary to support and resolve issues
  • Manage service desk for problems, requests, etc… from end users
  • Perform tasks as directed by the Section Leader related to user support for JIRA, GitHub, and custom applications
  • Be an Enabler for developing methods and tools to efficiently flow work end-to-end through the Enterprise Connectivity team from new demand, through the product roadmaps, into the software operations team for development, and finally shipping code to the cloud, app, and in vehicle ECUs.
  • Develop / manage common and custom JIRA Project configuration
  • Develop Advanced configurations using Script Runner Add On for Jira
  • Develop / maintain user groups and assignment to projects
  • Develop / maintain training material
  • Develop / maintain Wiki sites in Confluence to support a knowledge base on tools usage

Job Requirements:

  • Ability to work in a collaborative, team environment and ability to work under aggressive and unmovable timelines.
  • Expert in software development processes
  • 2+ Years of programming experience in Groovy
  • Bachelor’s degree in Computer Network, Systems Administration, Computer Science, Software Engineer, or a related scientific field
  • Strong interpersonal skills to communicate with stakeholders and software development personnel
  • Strong analytical and problem-solving skills
  • 3+ years of Jira Software Data Center administration experience

Job Details:

Company:  Ford Motor Company

Vacancy Type:  Full Time

Job Location: Dearborn, MI, US

Application Deadline: N/A

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